“How do I put the this call on hold?”
“You don't. Just put the receiver down on the desk.”
“I've got someone on line two for Lyle. How do I transfer?”
“You can't. Just go find him and tell him he has a call.”
“Can I put the call through to voice mail?”
“Ummm, we didn't have voice mail"
You get the picture, We really need modern phones. Please help us!
For you techies, we tried to get VOIP. Yes, we know its the new, modern, best-thing-since-sliced-bread way to run your phone system. But our Internet provider cannot provide a stable enough line for us, so we stuck with a traditional PBX system. This donation is for the PBX box that makes everything work and 8 handsets so we have enough phones to cover the entire facility.